We* provided an intuitive, user-friendly employee benefits platform for Treatt, which manufactures natural extracts for beverages, flavours, fragrances and consumer goods.
Project requirements
The overarching feedback about Treatt's previous solution was how hard the platform was to use.
Our client wanted access to a range of benefits, some of which aren’t the run-of-the-mill offering, such as fuel and car allowances, and company shares.
Additionally, there are 36 benefits options, split across six wellbeing packages. As you can imagine, it’s important to convey these with as much clarity as possible. Something which Treatt hadn’t been able to achieve before.
"Really user-friendly, much prefer the layout and especially like how the discounts are split, really quick visual on whether the benefit window is open and much easier to view what your current option is"
The solution
One of Treatt's pain points was the amount of time spent on queries. Normally an FAQ page would suffice here, but its platform had many idiosyncrasies which meant this wasn’t possible. The HR team wanted to free up their time on this so that they could add value elsewhere in the organisation.
Results
“It has been a great experience working with Avantus [and FlexGenius] and the proof is in the comments we have received from management and staff:
- ‘Feedback on the new system – super. It was easy, showed the impact of changes, and really so much better than the other one.’
- ‘I love it!!! Well done, it looks amazing.’
- ‘I have to say this new portal is a million miles better than the previous one. Very easy to login via SSO and very easy to see your benefits.’
- ‘It’s really easy to navigate and methodical! Woohoo!!! Love it.”
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*This content was initially published on Flexgenius.co.uk (Avantus), a Ciphr company, and has been copied over to Ciphr. The projects mentioned in this case study were undertaken by Avantus, now known as Ciphr benefits.