We* delivered an all-in-one benefits platform for Together Housing, one of the largest housing associations in North England, which manages more than 36,000 homes. The organisation provides quality affordable homes to rent or buy through shared ownership, as well as retirement living and housing with care.
As a non-profit, the money Together Housing makes through sales is reinvested to benefit its residents and local communities. Our client also operates a charity, Newground Together, which delivers community projects within its operating areas.
Project requirements
With a vast and diverse workforce, Together Housing wanted a ‘one-stop-shop’ platform that could help support its HR teams to manage the benefits provision better. The range of benefits and support for its staff would also need to appeal to everyone.
As a non-profit, our client was also understandably cost-conscious, wanting to build something special while maintaining high quality and consolidating the range of benefits on offer. Together Housing also identified the need to find easy ways to communicate with and reward its hard-working geographically, diverse teams.
"[They] have provided a customer-led service and solution. The implementation was managed very professionally. Subsequent updates and new benefit launches have been managed in the same manner, with fast and flexible responses. The platform continues to provide new and relevant options to engage with our workforce. As proven by the high levels of engagement and take-up."
- Emma Tomkinson, head of change project partners (people), Together Housing Group
The solution
Our flexible benefits platform comes with a plethora of presentation options (including video), personalisation tools, and many rewards and services. As a truly digital platform, accessibility wasn’t a problem. This is especially important for a company where much of the workforce spends most of their time out in the field.
Results
With an incredible 91% engagement rate, it’s clear to see that the platform is working well in serving Together Housing’s diverse workforce!
Discover a new way to manage your staff benefits. Book a demo today.
*This content was initially published on Flexgenius.co.uk (Avantus), a Ciphr company, and has been copied over to Ciphr. The projects mentioned in this case study were undertaken by Avantus, now known as Ciphr benefits.