About Laing O’Rourke
Laing O’Rourke is a large UK-based engineering company with offices and clients from across the globe.
In 2014, the company engaged us to build a robust, blended learning solution capable of training over 4,000 members of staff on the importance of diversity and inclusion in the workplace.
The purpose of the training was to dovetail into their ‘People First’ campaign, which sought to create an environment in which people could comfortably express their opinions about the remarks or behaviours they find unacceptable, where reasonable adjustments can be requested without any ill feeling, and where mutual respect is promoted.
The core message of the campaign was that everyone must feel valued and included within the company.
So the course had to tackle issues such as ageism, racism, gender bias and other types of stereotyping to ensure staff members and sub-contractors could work in a comfortable, non-prejudiced environment.
The challenge
The challenge facing us was the course had to take into consideration the many different learning styles within the organisation – in a manner that would not only educate, but entertain.
With the course rolling out to time-pressured managers from varied departments such as HR though to site services and suppliers, the learning programme would have to be suitable for everyone and take into consideration the different learning environments.
The solution
The agreed learning solution was to take a three-pronged approach. We’d produce an eLearning package, a face-to-face training module, and a standalone eLearning module for suppliers and subcontractors who cannot access the Laing O’Rourke IT systems.
By using these separate training media we maximised the learning potential across the teams and provide relevant examples from each department, where issues impacting equality and diversity may manifest in different guises.
The eLearning package would include lots of different types of interactions and though- provoking scenarios to challenge employees to think differently about the way they communicate with each other.
By including a design that is HTML5-compatible, the course could also be used on-site using mobile devices if required.
Take a look at our Diversity in the workplace course, or contact us to find out more about how we can help fulfil your training and development needs.
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