GenAI – Getting started with popular AI chatbots Microlearning Course
Consider organisational adoption of GenAI chatbots
Find out about the use of generative AI (GenAI) chatbots like ChatGPT.
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Our course is an engaging, innovative and dynamic eLearning course designed to inform learners about generative AI chatbots and how to use them.
Generative AI chatbots, such as ChatGPT, have been widely adopted by many organisations and institutions.
Throughout this course, learners will understand what generative AI chatbots are and how they work, and understand the benefits and potential drawbacks of using them.
By the end of this course learners will be able to:
Describe the fast adoption of generative AI chatbots
Explain the benefits of generative AI chatbots
Explain the flaws of generative AI chatbots
Define ‘prompt engineering’
Describe how to use generative AI chatbots effectively
Explain the necessity of data security
Explain the value of a generative AI company policy
Course duration
This course takes 15 minutes to complete
Course parts
Part 1
Welcome
Part 2
GenAI Chatbots
Part 3
The benefits of GenAI chatbots
Part 4
The flaws of GenAI chatbots
Part 5
How to use GenAI chatbots effectively
Part 6
Data security and GenAI company policy
Part 7
Conclusion
Course features
- Translations available
- WCAG version available
- Podcast
- Add your own photography and policies
- Customisation available with bespoke scenarios
- Downloadable workbook
- Smartphone version
- End of course certificate
- Sector specific versions available
"[Marshalls] are absolute experts in their field, and couldn’t have been more supportive and professional."
- Yvonne McWey, Head of Talent & Learning, Bank of Ireland
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This highly engaging and accessible course is designed with presenter-led, video content and thought-provoking activities for learners to demonstrate and solidify their understanding of the core concepts
Easy to implement and customise
Our in-house developers can quickly and effectively adapt this course to your sector and organisation. You could also add your own graphics, photos and video, and amend content to include your policies, procedures, and key areas
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This content was initially published on Marshallelearning.com and has been uploaded to and lightly amended on Ciphr.com as part of the brand amalgamation in August 2024. Instances of 'Marshall E-Learning' have been shortened to [Marshalls] for conciseness.