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Communications Skills Microlearning Course

Designed to strengthen learner confidence in communications

Strengthening communications in any industry, workplace or organisation.

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ELEARNING CONTENT FOR EVERYONE

Expertly crafted content, exceptional value


Our course is a snappy, informative course designed to strengthen learners' communication skills, no matter what role, industry or organisation they are a part of.

Communication skills, both verbal and written, are a high priority skill for any role. Being able to communicate effectively with peers, colleagues, clients and customers is a necessary skill that can give you a significant advantage.

Communication may not naturally be a strong point for some learners, but this accessible, easy-to-complete eLearning course is sure to strengthen their confidence with communication.

During this course, learners will be able to firmly understand the importance of communication as a soft skill, the varieties of communication you can use and how to be more confident when it comes to communication.

As communication is applicable for any environment, this course is extremely relevant and valuable for learners hoping to communicate better.

By the end of this course, learners will be able to:

Recognise the importance of communication skills for both face-to-face and online conversations

Improve their face-to-face communication via body language, eye contact, tone of voice and appropriate gestures

Understand the value of active listening

Develop their questioning skills with a thorough understanding of the different types of questions, including probing questions and open and closed questions

Communicate effectively online by applying online etiquette and other visual aids to achieve likeability

Course duration

This course takes about 15 minutes to complete

Course parts 

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Part 1

Welcome

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Part 2

Face-to-face communication

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Part 3

Communicating effectively online

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Part 4

Conclusion

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Course features

  • Translation available
  • WCAG version available
  • Podcast
  • Add your own photography and policies
  • Customisation available with bespoke scenarios
  • Downloadable workbook
  • Smartphone version
  • End of course certificate
  • Sector specific versions available

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"They have been extremely flexible, from upskilling the internal team, advising on and tailoring eLearning products, to resolving any technical issues."

- Agnieszka Lenton, Learning and Organisational Development Manager, Greater London Authority

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ABOUT CIPHR ELEARNING

Learning content delivered by Ciphr, powered by Marshalls

Always up-to-date
If you buy this course you’ll get any updates we make, and always be up-to-date with current legislation

Learning by design
This accessible course features visual content, interactive graphics and quiz questions to maximise both learner enjoyment and learning understanding of the course content

Easy to implement and customise
Our in-house developers can quickly and effectively adapt this course to your sector and organisation. You could also add your own graphics, photos and video, and amend content to include your policies, procedures, and key areas

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ELEARNING CONTENT FOR EVERYONE

Put your people front and centre

For 20+ years, Marshalls has delivered eLearning to over two million people in the UK, Republic of Ireland, Germany, Holland, United States, Canada, Australia, Japan, Vietnam, China, Thailand, Spain and France. 

Now delivered by Ciphr, we're excited to offer you the same trusted content. Say yes to engaging, empowering and educational eLearning that makes a real difference.

This content was initially published on Marshallelearning.com and has been uploaded to and lightly amended on Ciphr.com as part of the brand amalgamation in August 2024. Instances of 'Marshall E-Learning' have been shortened to [Marshalls] for conciseness.