This training is relevant to anyone within any organisation or industry looking to develop their assertiveness and improve their impact in the workplace.
Assertiveness Microlearning Course
Understand how assertiveness can increase your influence and effectiveness
An accessible and relevant microlearning course on the benefits of being assertive.
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Expertly crafted content, exceptional value
Being assertive can bring many benefits, from effective negotiating to building stronger relationships. Assertiveness can also help you increase your influence and effectiveness in the workplace.
Our 15-minute course explores how to develop your assertiveness in a respective, empathetic and calm manner.
Topics we’ll cover throughout this course include:
What is assertiveness?
Why is assertiveness important in the workplace?
The difference between passiveness, aggression and assertiveness
Tips on how to be more assertive in the workplace
Why choose us?
Marshalls, the powerhouse behind Ciphr eLearning, has been a provider of industry-leading diversity and inclusion training, expanding our library to encapsulate a wide range of topics.
We are firm believers in the importance of developing valuable skills. We understand the busy nature of many organisations, which is why we have developed accessible, innovative and engaging bitesized modules.
Our course equips learners on how they can introduce new habits into their routines to improve their physical and mental wellbeing, and their career success.
FAQ: Assertiveness
Yes, this module is customisable to suit the specific needs and preferences of any organisation. Our in-house design team can creatively tailor this training to feature your organisation’s photography, branding and unique policies and procedures relating to this topic.
Yes, every course is fully accessible. This module has a downloadable transcript. There is also a WCAG version available.
No, all of our training courses are regularly monitored and updated with new information if relevant.
This training takes 15 minutes to complete.
Course parts
Part 1
Defining assertiveness
Part 2
Why assertiveness is important
Part 3
The differences between passiveness and assertiveness
Part 4
Examples of assertiveness
Part 5
Methods of increasing assertiveness
Course features
- Translation available
- WCAG version available
- Customisation available, with bespoke scenarios, photography and policies
- Sector specific versions available
"Your team have always been very quick to respond, and always found solutions to problems; there was never a question that couldn't be addressed. This is superb service and I wanted to acknowledge this."
- UCL
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If you buy this course you’ll get any updates we make, and always be up-to-date with current legislation
Learning by design
All of our courses are highly interactive with rich graphics and audio-visual content, blending a variety of question types to encourage learners to apply concepts to their daily work routine
Easy to implement and customise
Our in-house developers can quickly and effectively adapt this course to your sector and organisation. You could also add your own graphics, photos and video, and amend content to include your policies, procedures, and key areas
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Put your people front and centre
For 20+ years, Marshalls has delivered eLearning to over two million people in the UK, Republic of Ireland, Germany, Holland, United States, Canada, Australia, Japan, Vietnam, China, Thailand, Spain and France.
Now delivered by Ciphr, we're excited to offer you the same trusted content. Say yes to engaging, empowering and educational eLearning that makes a real difference.
This content was initially published on Marshallelearning.com and has been uploaded to and lightly amended on Ciphr.com as part of the brand amalgamation in August 2024. Instances of 'Marshall E-Learning' have been shortened to [Marshalls] for conciseness.