books

Tutor-Led Supplement Diversity Training Course

A bonus to diversity in the workplace

This tutor-led supplement to our equality and diversity in the workplace course is available as an online or offline presentation.

illu_zen-work-1

ELEARNING CONTENT FOR EVERYONE

Expertly crafted content, exceptional value

The case studies and other scenarios included in this course have a strong customer service theme.

Our course comes with train the trainer notes, providing you with the preparatory notes that you need to run a classroom session with learners

[Marshalls] has a consultancy team who can deliver equality and diversity training and consultancy in person. Many clients use our eLearning to deliver information before a workshop which supports far more productive sessions. As we regularly update our eLearning modules, the online resource keeps participants updated long after the consultancy ends.

We’ve worked in equality, diversity and inclusion since 2002 so we can advise you on the best facilitators or consultants to work with on any given project and our daily rates are favourable.

 

illu_sm_high-five 1@2x

Learning options

Every course is fully accessible, so this course is also available as:

  • Spoken word audio – perfect for learning on the move
  • A voice reader-compatible version as a W3C AA online workbook
  • A complimentary workbook – a printer-friendly PDF download compatible with all devices and readers

Course parts 

ni-book-open

Part 1

Case studies

ni-gallery-square

Part 2

Other scenarios with a strong customer service theme

ni-avatar-male-1

Part 3

Train the trainer notes – preparatory notes to help you run a classroom session with learners

ill_building-blocks

Course features

  • Translation available
  • WCAG version available
  • Podcast
  • Add your own photography and policies
  • Customisation available, with bespoke scenarios
  • Downloadable workbook
  • Smartphone version
  • End of course certificate
  • CPD certified
  • Sector-specific versions available

Avatar of user

"A real champion of the sector, David's continued dedication to excellence in Diversity and Equality clearly shows through when speaking to people who have taken one of his training courses. His reputation continues to grow in the sector as more and more companies and leaders hear about his work. Its been a pleasure when I've had the opportunity to work alongside him and I look forward to David continuing to learn, grow and give back to the Diversity and Equality community as he progresses."

- Dan Robertson Diversity & Inclusion Director, Employers Network for Equality & Inclusion

illu_red-carpet-welcome

ABOUT CIPHR ELEARNING

Learning content delivered by Ciphr, powered by Marshalls

Always up-to-date
If you buy this course you’ll get any updates we make, and always be up-to-date with current legislation

Learning by design
All of our courses are highly interactive with rich graphics and audio-visual content, blending a variety of question types to encourage learners to apply concepts to their daily work routine

Easy to implement and customise
Our in-house developers can quickly and effectively adapt this course to your sector and organisation. You could also add your own graphics, photos and video, and amend content to include your policies, procedures, and key areas

Request a free trial

ELEARNING CONTENT FOR EVERYONE

Put your people front and centre

For 20+ years, Marshalls has delivered eLearning to over two million people in the UK, Republic of Ireland, Germany, Holland, United States, Canada, Australia, Japan, Vietnam, China, Thailand, Spain and France. 

Now delivered by Ciphr, we're excited to offer you the same trusted content. Say yes to engaging, empowering and educational eLearning that makes a real difference.

This content was initially published on Marshallelearning.com and has been uploaded to and lightly amended on Ciphr.com as part of the brand amalgamation in August 2024. Instances of 'Marshall E-Learning' have been shortened to [Marshalls] for conciseness.