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Managing Performance with Connected Conversations Training Course

Constructive, connected conversations

Explore how connected conversations between managers and employees can support career development and performance at work.

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Expertly crafted content, exceptional value

In collaboration with 10Eighty, we have created a formal, alternative set of performance appraisals which:

  • Equips managers with the skills required to give feedback and motivate employees, but make sure that employees are still reaching organisational goals
  • Helps employers become people-centric
  • Demonstrates how managers can give regular feedback in order to grow and improve their employees
  • Helps employees manage their career using the three areas of Intelligent Career Theory

The course has six modules which include high-quality video scenarios with associates from Ciphr eLearning and 10Eighty discussing key issues surrounding modern performance and appraisals best practice.

Course parts

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Part 1

Introduction

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Part 2

Coaching conversation – the benefits of a coaching style of conversations

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Part 3

The strength-based approach – focuses on identifying positive aspects of individuals, organisations and communities

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Part 4

Helping your employees manage their career – this module provides a framework for understanding what to focus on in career discussions and what employees need to think about when managing their careers

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Part 5

Connected conversations – this module explores how to lead on successful connected conversations to support performance and career development

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Part 6

Performance review – useful for anyone who has one-to-one meetings with their manager interested in taking a proactive approach to managing their career

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Course features

  • Translation available
  • WCAG version available
  • Podcast
  • Add your own photography and policies
  • Customisation available, with bespoke scenarios
  • Downloadable workbook
  • Smartphone version
  • End of course certificate
  • CPD certified
  • Sector specific versions available

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"The feedback from academics and professional services’ staff has been fantastic, with over 80% rating it excellent."

- University of Sussex

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ABOUT CIPHR ELEARNING

Learning content delivered by Ciphr, powered by Marshalls

Always up-to-date
If you buy this course you’ll get any updates we make, and always be up-to-date with current legislation

Learning by design
All of our courses are highly interactive with rich graphics and audio-visual content, blending a variety of question types to encourage learners to apply concepts to their daily work routine

Easy to implement and customise
Our in-house developers can quickly and effectively adapt this course to your sector and organisation. You could also add your own graphics, photos and video, and amend content to include your policies, procedures, and key areas

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ELEARNING CONTENT FOR EVERYONE

Put your people front and centre

For 20+ years, Marshalls has delivered eLearning to over two million people in the UK, Republic of Ireland, Germany, Holland, United States, Canada, Australia, Japan, Vietnam, China, Thailand, Spain and France. 

Now delivered by Ciphr, we're excited to offer you the same trusted content. Say yes to engaging, empowering and educational eLearning that makes a real difference.

This content was initially published on Marshallelearning.com and has been uploaded to and lightly amended on Ciphr.com as part of the brand amalgamation in August 2024. Instances of 'Marshall E-Learning' have been shortened to [Marshalls] for conciseness.