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Cultural Competence for Staff Training Course

Guidance and support when it comes to interacting with international students 

Designed for staff working in Higher Education, who are seeking guidance and support when it comes to interacting with international students.

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ELEARNING CONTENT FOR EVERYONE

Expertly crafted content, exceptional value


As the number of international students continues to grow, university staff have raised numerous questions about cultural differences and communication barriers.

The program aims to equip staff with the knowledge and skills to create an inclusive and welcoming environment for all students.

By the end of the course, learners will be able to:

Explain the concept of culture and its importance within the university

Apply their understanding of how culture shapes our experiences and relationships

List the benefits of demonstrating culturally-competent attitudes and behaviours

Explain the challenges of cross-cultural communication

Apply practical strategies for working/studying in a multicultural environment

Course duration

This course takes about 30 minutes to complete

Course parts 

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Part 1

Introduction

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Part 2

What is culture?

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Part 3

Cultural awareness

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Part 4

Cross-cultural communication

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Part 5

Stereotyping

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Part 6

Practical strategies

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Course features

  • Translation available
  • WCAG version available
  • Podcast
  • Add your own photography and policies
  • Customisation available, with bespoke scenarios
  • Downloadable workbook
  • Smartphone version
  • End of course certificate
  • CPD certified
  • Sector-specific versions available

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"Marshalls understands the university context, which makes their programmes so attractive."

 

- Mark Crabtree, Assistant Director of Human Resources, Durham University

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ABOUT CIPHR ELEARNING

Learning content delivered by Ciphr, powered by Marshalls

Always up-to-date
If you buy this course you’ll get all the updates we make, so you’ll always be up-to-date with the latest legislation

Learning by design
This highly interactive course is designed with rich graphics and audio-visual content, blending a variety of question-types to encourage your learners to apply concepts to their daily work routine. An optional end-of-course test assesses learners on the level of knowledge they’ve retained. Pass rates can be set as required

Easy to implement and customise
Our in-house developers can quickly and effectively adapt this course to your sector and organisation. You could also add your own graphics, photos and video and amend content to include your policies, procedures, and key areas

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ELEARNING CONTENT FOR EVERYONE

Put your people front and centre

For 20+ years, Marshalls has delivered eLearning to over two million people in the UK, Republic of Ireland, Germany, Holland, United States, Canada, Australia, Japan, Vietnam, China, Thailand, Spain and France. 

Now delivered by Ciphr, we're excited to offer you the same trusted content. Say yes to engaging, empowering and educational eLearning that makes a real difference.

This content was initially published on Marshallelearning.com and has been uploaded to and lightly amended on Ciphr.com as part of the brand amalgamation in August 2024. Instances of 'Marshall E-Learning' have been shortened to [Marshalls] for conciseness.