Diversity and inclusion more than compliance

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Despite the many business benefits of a diverse workforce and a respectful and inclusive organisational culture, the focus of equality, diversity and inclusion (ED&I) for many companies remains quite narrow, and limited to legal compliance

As a specialist eLearning provider, we’ve been asked why we have so many modules on ED&I. Don’t we just need one mandatory course that tells people what the Equality Act says, warning them against falling foul of it, and sits alongside other compliance topics such as information security, risk management and anti-fraud?

That’s quite a sensible question. To avoid vicarious liability for discrimination that takes place at work, employers must indeed take ‘all reasonable steps’ to ensure their employees understand what constitutes unlawful behaviour. But that’s just the start.


Organisations with greater maturity in terms of ED&I recognise they need to do more to reap the benefits of diversity, and of employees who truly feel they belong in the workplace. These organisations realise they must go beyond what must be avoided, to actively create an inclusive environment where innovation, motivation and engagement thrive. So:

  • What is inclusive leadership, why is it important, and what characteristics do inclusive leaders display?
  • What does it mean to be an ally?
  • How can we benefit from the assets that neurodivergent employees bring?
  • What support do those experiencing menopause require, so we don’t lose their skills from the workforce?
  • What does trans inclusion at work look like?
  • How can we adopt inclusive recruitment so we hire the best people?
  • Do we really understand the different forms that racism can take, and how we start the journey towards being an anti-racist organisation?

There are many topics that fall under the broad banner of ED&I. We can start to explore these through eLearning, and ideally through in-person training too.

Enhanced awareness and understanding will help minimise the risk of discrimination cases occurring, and of legal challenges. But, most importantly, will also play positively and constructively into the creation of a culture where everyone can give their best – and that’s where the true value of ED&I lies.

ED&I isn’t an ‘us and them’ game. Each and every employee benefits from an inclusive workplace, and that flows through into tangible benefits for the business as well.


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This content was initially published on Marshallelearning.com (April 2023) and has been uploaded to and lightly amended on Ciphr.com as part of the brand amalgamation in August 2024