But here’s the real question: Are organisations using eLearning in the most effective way? Do they truly make the most of this flexible and interactive format as a way to address difficult and complex subjects? If not, what’s holding them back?
We asked our subject specialist, Meg, for her thoughts.
The key to tackling complex topics: digital eLearning
Traditional classroom-based training struggles to effectively convey complex, nuanced topics. Digital eLearning, on the other hand, allows learners to engage at their own pace, revisit themes they find difficult, and consume themes in a safe space. This approach increases the chances that learners will absorb and understand the content.
Why does eLearning work for difficult subjects?
- Flexibility: eLearning gives learners both the time and space they need to absorb challenging information. A 30-minute in-person lesson can feel rushed, with little opportunity for reflection or questions. But when learners have the ability to revisit content, take their time, and reflect, they gain a deeper understanding
- Interactivity: Effective eLearning is not passive – it’s interactive and engaging. Think videos, activities, quizzes and real-life scenarios that simplify complex ideas. When training involves learners throughout the process, it can break down abstract ideas and make them more accessible and exciting
- Access to expert knowledge: With eLearning, learners can access content developed by subject matter experts (SMEs). This ensures the information is accurate, current, and tailored to their needs. Plus, eLearning offers personalised learning pathways to support the individual needs of learners
Ask the expert: how we break down challenging topics
Meg Halpin-Webster, our associate instructional designer, shares her design and creation process:
“As an instructional designer, my priority when I approach a challenging topic is to ensure accessibility and impact. I use my knowledge of how learners process and retain information, and apply cognitive science principles to break down a tough topic into smaller, digestible pieces.
“I consider how best to present the content, for example, some topics lend themselves to a scenario which can help contextualise information for the learner and also let them demonstrate their understanding in a real-world situation.
“In other cases, I look for the most appropriate interactivity that will guide the learner through potentially heavy chunks of information in a way that engages and interests them.
“For certain topics, I consult with subject matter experts or consultants to ensure that the content is accurate and relevant. Together, we collaborate to find the most suitable approach for breaking down the complex topic and ensure learners have a meaningful and memorable experience.”
Case studies: how we address sensitive topics
In 2024, Ciphr eLearning launched two modules that tackle the difficult topics of Antisemitism and Islamophobia. These modules have been in high demand across the UK and the US, a practical tool to help organisations ensure their employees are respectful, aware, and well-informed.
What sets these modules apart is how we approach such sensitive content. We’ve designed them with engaging visuals, clear explanations and real-world scenarios to break down negative stereotypes and misconceptions about Jewish and Muslim communities. Our modules encourage learners to challenge Antisemitism and Islamophobia confidently and respectfully, and offer practical guidance on how to create a more inclusive environment.
Discover our Antisemitism and Islamophobia eLearning courses below.
Another, sector-specific, challenging topic we’ve addressed through digital eLearning is Student Disclosures for higher education (HE). Through an interactive and accessible eLearning module, we’ve been able to guide staff members step-by-step through an appropriate and effective response to a disclosure of trauma, violence, harassment or mental health challenges. Perhaps one of the biggest advantages of the eLearning format is that staff members can refer back to the content in their own time as the situation demands it. This means staff members are always equipped with best practice guidance about how to handle this difficult situation with care, respect and understanding.
Discover our Student Disclosure eLearning course, below.
Ready to tackle difficult topics?
eLearning isn’t just a way to tick boxes – it’s a powerful tool for learning and growth. At Ciphr, we help organisations address even the most complex and sensitive issues in an engaging, flexible and respectful way.
If you’re ready to take your eLearning to the next level and tackle challenging topics, we’re ready to help you create meaningful, effective training for your organisation.